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22. On the phone (appointment cancellation)

posted Apr 20, 2009, 12:53 PM by Vladimir Pogrebinski   [ updated Feb 27, 2016, 12:36 PM ]

  • Winnipeg Square Dental Center, Lindsay speaking. How can I help you today?
  • Hi! I'd like to cancel my appointment on Thursday, April the 23rd. I won't be able to make it.
  • Sure, what's your name, please?
  • Leslie Newell.
  • Would you like to reschedule?
  • Hmmm... You know, I'm going out of town so I won't be back till the beginning of May. How about if I'll call you when I get back?
  • No problem! Ok, your appointment is cancelled. Call us when you get back. Have a safe trip!
  • Thanks so much! Have a very nice day!
  • Thanks, you too! Take care! Bye-bye!